Terms and Conditions

By purchasing our 1 year or 3 year service package, you agree to our ELECTRONIC AGREEMENT FOR PROFESSIONAL SERVICES which permits us to charge your credit card for the services you selected. No credit cards are saved. We will inform you when it's time to renew. You also agree to receive both UPDATES and PROMOTIONS via ROBO DIALER PHONE CALLS, TEXT, SMS, and EMAIL messages. 

NO REFUNDS FOR ANY REASON: We are only human. In the rare occasion that we make a mistake, we will offer extended service time instead of a refund. We cannot refund you because you sell or move. Our service helps many people sell their homes. Property taxes are the #1 concern of buyers. While we do not offer refunds, our service is totally transferable to your new residential property in Cook County or the new owner, details below.

CONDOS: The right way to do a CONDO is to do the structure as a WHOLE. However, we see many buildings doing nothing. You have the right to appeal on you own but results are a lot less favorable this way. If you get the building to do it as a whole, you have a 95% success rate and this become a commercial appeal which is no longer covered under our low, flat fee. To do the building as a whole, you need to get the Association to sign our Agreement for Professional Services. Most companies take a 25% contingency fee for Commercial appeals, as do we. You can VIEW or SIGN our Agreement for Professional Services on our Commercial Fees page. CONDO OWNERS PLEASE NOTE: *The Board of Review has been known to occasionally decline a single unit owner filing on his own without the rest of the building taking appeal action also*. *We have also seen it where 3 owners of a 3 unit building, each submitted their appeal online, and we denied for not doing the paperwork as a whole. We think this is very wrong on the county's part.*

LLC's AND CORPORATIONS: If you put your property in an LLC or CORPORATION you lose your right to represent yourself at the Cook County Board of Review and you MUST hire a lawyer to Represent you. However, if you get a FAIR reduction at the first Agency "the Cook County Assessor's Office" you will not need to file at the Board of Review. If you get denied or partial relief from the Assessor's Office you should continue at the Board even if you have to pay someone a percentage. We cannot represent you at the Board of Review because we are Consultants, not lawyers. Additionally, you will continue to get Appeal Packages with the Evidence files attached going forward. Therefore, you can do the leg work for him by providing him with our Comparable Properties. All they will have to do is basically sign off on it and submit it. You may want to request a reduced rate for your contribution. 

SERVICE IS TRANSFERABLE AT NO COST: In the event you sell your home, we would be happy to transfer your remaining service time to the new owner or to your new property as long as it is in Cook County IL.

ACCOUNT DEACTIVATION: When you service time ends, your account is will be deactivated. You will no longer receive appeal packages. 

COMPETITORS MUST DISCLOSE THEY ARE COMPETITORS and REQUEST PRIOR PERMISSION IN WRITING TO ENROLL our use our website or forms contained within.

COMMUNICATION. By enrolling you agree to accept emails containing important property tax updates, our promotions, phone calls and text messages from us. We do NOT share your information with anyone, ever. 

ZERO LIABILITY. By enrolling you Agree at no point in time shall you hold Farlap & Associates liable for anything. 

CUSTOMER RESPONSIBILITY: Customers shall inform us of any change of address, phone number(s) or email address. 

CALL RECORDING and SCREEN RECORDING: We reserve the right to record all phone calls, incoming as well as outgoing and share them with the public. We also reserve the right to use screen recordings of property records while managing your property and reserve the right to share it with the public. Please understand that Property Tax Records including your name and address are all PUBLIC RECORD under Freedom of Information laws. 

We reserve the right to make changes to our website, services offered, terms and conditions, as well as our pricing and policies at any time, without notice or warning.